TERMS & CONDITIONS

CUSTOMER CARE

Welcome to Creative Design! As your trusted partner in printing and graphic design, we are dedicated to delivering exceptional quality and service. Please review our terms and conditions carefully as they govern the use of our services.

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1. Services Offered
Creative Design provides a variety of printing and graphic design services, including but not limited to [list a few specific services, e.g., business cards, brochures, logo design]. Detailed descriptions and pricing for each service are available on our website or can be provided upon request.

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2. Orders and Payments
To place an order, please contact us via [your preferred method of communication, e.g., email, phone, online form]. Payment is required before production begins, unless otherwise agreed upon. We accept payments through [list payment methods, e.g., credit card, PayPal]. All prices are quoted in [your currency] and are subject to change without notice.

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3. Proofs and Revisions
We will provide a digital proof of your design before printing. It is your responsibility to review and approve the proof. Any changes or corrections must be communicated to us within [X] business days. Additional charges may apply for extensive revisions or delays caused by late feedback.

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4. Turnaround Times
Estimated turnaround times are provided for each service and may vary depending on the complexity of the project and current workload. We strive to meet the promised deadlines, but we are not liable for any delays caused by unforeseen circumstances.

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5. Cancellations and Refunds At Creative Design, we pride ourselves on delivering high-quality custom printing and graphic design products tailored to your specific needs. As all of our products are custom-made, we do not accept returns or exchanges once an order is in production. We encourage you to carefully review your order details and proofs before final approval to ensure accuracy. If you encounter any issues with the final product, please contact us within [X] days of receipt, and we will work with you to address any concerns. Your satisfaction is important to us, and we are committed to resolving any problems promptly.

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6. Intellectual Property
You retain ownership of any intellectual property you provide to us, such as logos and artwork. By submitting materials, you grant us a license to use these materials for the purpose of fulfilling your order. We will not use or distribute your materials beyond the scope of your order without your consent.

7. Liability
While we take great care in producing your orders, we are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the value of the goods or services provided.

8. Privacy
We are committed to protecting your privacy. Any personal information collected will be used solely for the purpose of processing your order and providing customer support. For more details, please refer to our Privacy Policy.

9. Changes to Terms
We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

10. Contact Us
If you have any questions or concerns about our terms and conditions, please contact us at [contact information].

Thank you for choosing Creative Design. We look forward to working with you!